Assignment 2: LASA 1 The Value of a Quality Assurance Department In the crisis, the hospital has been concerned with the increased number of calls from patients regarding their quality of care from a variety of departments, including its emergency room, a

A clear explanation of why the quality assurance department should be created. Submit the PowerPoint presentation to the M3: Assignment 2 Dropbox by Wednesday, June 29, 2016. Assignment 2 Grading Criteria Maximum Points Discussed the link between cost and quality in healthcare and cited two studies. 28 Described the role health insurance plays in cost, quality, and healthcare consumer expectations. 24 Identified the customers and defined healthcare quality from their perspective. 32 Identified three business initiatives driving healthcare quality. 24 Articulated the impact of national policy on the quality of healthcare. 24 Demonstrated an understanding of the principles and practices of healthcare quality by making a recommendation to create a quality assurance department. 24 Style (4 points): Tone, audience, and word choice Organization (12 points): Introduction, transitions, and conclusion Usage and Mechanics (12 points): Grammar, spelling, and sentence structure APA Elements (16 points): In-text citations and references, paraphrasing, and appropriate use of quotations and other elements of style 44 Total: 200

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